Here are some Frequently Asked Questions about UnderTheWX. Q: I have an AcuRite 01025, 01036 or 02032 device. Is there any configuration I need to do on the device to make it work? A: Yes. The AcuRite 01025, 01036 and 02032 weather station display needs to be put in "USB Mode 4" before UnderTheWX can find it on your Mac's USB port. Q: How do I set the USB Mode on my 01025, 01036 or 02032 device? A: Follow these directions on your weather station display:
Q: Which AcuRite devices is UnderTheWX compatible with? A: We keep adding device compatibility with each release. Check the table below for the current status:
If you have any of the non-tested devices and have success with UnderTheWX, please let us know at support@getware.net. Q. My weather station display unit periodically says "Data Logger Full". A. This can happen on your 01025, 01036 or 02032 device is set to USB Mode 3. USB Mode 3 saves data in the display unit which is never retrieved by UnderTheTX. If you set your device the USB Mode 4, the device only streams data to your Mac and no longer says "Data Logger Full". Q. Where does the app store its database? A. You can easily export the database in Preferences under the Data tab. However, if you want to get access to the SQLite database used to store your raw weather information, go do: /Users/username/Library/Containers/net.getware.weather/Data/Documents/UnderTheWX or ~/Library/Containers/net.getware.weather/Data/Documents/UnderTheWX |